Last Updated: August 14, 2026
Due to the nature of our products, all sales are considered final unless otherwise stated.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at:
sales@bigdealindustries.com
Please include:
- Order number
- Description of the issue
- Photos of the product and packaging (if applicable)
Returns
Returns are only accepted for items that arrive damaged or were shipped incorrectly. Products must be unused and in their original condition.
Refunds
Approved refunds will be processed to the original payment method. Processing times may vary depending on your financial institution.
Order Cancellations
Orders may only be canceled before they have been processed or shipped.
Contact
For questions regarding returns or refunds, contact:
Intended Use
Products sold by Big Deal Industries are intended solely for lawful purposes. By purchasing from this website, customers agree to comply with all applicable federal, state, and local laws and regulations. Customers are responsible for ensuring that products may be lawfully purchased, possessed, and used in their jurisdiction. Products sold by Big Deal Industries are intended for lawful research purposes only and are not intended for human consumption.
Limitation of Liability
To the fullest extent permitted by law, Big Deal Industries shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use, misuse, or inability to use products purchased through this website.
Age Restriction
You must be at least 21 years of age to access, use, or purchase products from this website. By using this website, you represent and warrant that you are 21 years of age or older.